Group Viewers, but they can still comment...


I'd like to have all my users as a viewer for Project Servicedesk, so they can see what happens to their issue. I've created a Test-user and added him to the Group Viewers. In the Permission Scheme of Project Servicedesk I have added them tot the permission "Browse Project".

When I logged in it worked, but I also could add a comment to an issue. I don't want that. Where and how do I set this up?

Thank you!

2 answers

1 accepted

This widget could not be displayed.

As I said, I ONLY added Browse Project....

But you did get me thinking: in the Create Comment-Permission, I had set there the group JIRA-users and probably that's it.

This widget could not be displayed.

Hi Vera,

You should remove that group of users from the Create Comment permission in your permission scheme.

Best regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

135 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you