Greenhopper Kanban/scrum columns display incorrectly - browser issue?

We are setting up Greenhopper on a project (JIRA v5.1.8#787)(Greenhopper v6.2.5.1) and the browser doesn't align the Kanban or Scrum column headers with the columns on display (it's fine on configure screen). (See image) The browser is Firefox 23.0 or IE 9.0.8112.16421 (update version 9.0.18 (kb2846071)). Suggestions? (ignore the ! at the right, that's the development only notice) we're testing in dev before adding licensed greenhopper to production Jira) Full screen or partial screen on the browser.

3 answers

1 accepted

Turned out this was caused by incorrect coding in the announcement banner. Whoever placed the "development only" message on the dev instance failed to properly close a <div> </div> tag and that caused the header for the greenhopper/agile boards to align in a mostly crazy way. Closing the <div> tag resolved the issue.

0 vote
Timothy Chin Community Champion Aug 15, 2013

Cleared your browsers cache yet? And have you tried with all supported browsers?

https://confluence.atlassian.com/display/JIRA/Supported+Platforms

Not with all supported browsers, just the ones we use. IE and Firefox. Supported versions of the ones we use, is a yes. This is multi-user, multi-machine. I've entered a support ticket on it. The configure screen is fine but the display is weird.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,270 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot