It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Granting global admin rights


I'd like to give another user global admin rights. It looks like I am an admin myself, as I have the setting icon, but I can't see the user management option in settings 

1 answer

0 votes
Jack Community Leader Sep 30, 2019

add them to the administrator group. you should look at your account and see which group(s) you are associated with for administration.

Thanks for your answer! I could really use some help here.. I tried that but get the following message - 

You need permission

Request access from your administrator.

Which is surprising, since I am an administrator.

Jack Community Leader Sep 30, 2019

You need to be a site admin. Is there someone else that fills that role?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

260 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you