Got a "Summary: You must specify a summary of the issue." error message when creating a new issue

Hi, apparently our Jira version got updated yesterday and today we are receving an error message when creating a new issue

"Summary: You must specify a summary of the issue."

What could we do to fix it?

Thanks,

4 answers

1 accepted

Hi Andres,

The Summary field is used to put the subject of the issue and it is could not be empty. In addition, it is not possible to remove this field out of the screen. So, just fill in the field to avoid the error. If you could not see this field on the creation screen, then you need to go to Field Configuration to associate it to related screens.

Best Regards,

Steven

the last JIra update moved some of our configuration and summary field was appearing at the bottom of the screen that make us think this was an issue.

thanks!

I'm getting this error and there no subject field either above or below - I've adjusted each field to try to get it to go - I can't fill out tickets.

The summary field shows up as a a required field although the screen definition doesn't have the summary field

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