Got 404 on my http://servername:8080/servicedesk/customer/portal/1

What should i do ? 

 

What users are unable to open tickets for my team 

 

Need urgent help 

Thanks 

 

Liran

2 answers

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Maarten Cautreels Community Champion May 22, 2016

Hi Liran,

As the problem is most likely very specific to your instance (I assume you're using the self-hosted version) I think it would be best to contact Atlassian Support: http://support.atlassian.com

Best,

Maarten

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Does the rest of JIRA work?  Has someone deleted the service desk? What does the log say?

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