Google User Activation

Steve Tuscher November 21, 2011

When I set up AOD I linked it to our Google account, so it found all the users in our domain but they all "need activation". How do I activate individual "Google Users"?

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Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2011

Hi Steve,

The "Needs Activation" label just means they've never logged into AOD before -- it doesn't prevent them from logging in.

When they first login they will be prompted to set an 'OnDemand password' that is used for things we can't use Google authentication for (e.g. SVN access, authenticated RSS feeds from JIRA). Once the password has been set, they will no longer have the "Needs Activation" label.

Steve Tuscher November 22, 2011

Thank you for the reply. Turns out I needed to check the box in the Application Access page (under users) to allow access.

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