I'm using JIRA On Demand with Atlassian Cloud.
My users authenticate with Google Apps. Since early today, anyone who has logged out can no longer login. They get an authentication error from the login console.
I can see from the version history on my instance that the JIRA version was upgraded from V6.5 to V7.0 during yesterday.
Does anyone have any more info on this? Have opened support ticket but no response as yet.
If anyone Else Hits this error:
Google apps and JIRA authentication are housed separately, and from time to time updates or renewals to the google API will disable the connection and need to be renewed, so if the Google Apps connection stops working for any reason you can log into JIRA directly with username and password from the Login portal.
Screen Shot 2015-08-18 at 6.52.54 PM.png
A Site Admin can log in to the google apps administration section: https://<BASE_URL>.atlassian.net/admin/googleapps
Disconnect and re-connect to google to re-establish the connection and refresh the google Api association
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG