Going to on-demand from 3.12.3

Was wondering if its possible to go to on-demand for Jira directly from the Version: 3.12.3 - #302 without upgrading to a 4.X version ?

5 answers

This widget could not be displayed.

no, from doenload version 3.12.3 to the latest on-demand version of Jira

This widget could not be displayed.

In the Atlassian Web Site in the FAQ section shows this:

Can I switch from a Download trial to an OnDemand license?

Yes. Just sign up for the OnDemand trial and let your Download trial expire. If you need to migrate data, contact us and we'll help.

You have this question too that can help:


And more details here:


We have a download version which will expire soon. It's at Version: 3.12.3 - # 302. We are considering going to Jira on-demand. Is it possible we can get a trial version for on-demand so we can migrate a project or two and try to some understanding of how the customization will look ?

Yes it is possible, but that can only be done with someone from Atlassian. You could 'Poke Atlassian' with this answer, or you can write to sales@atlassian.com asking for this.

This widget could not be displayed.

you mean passing from Jira On Demand to the Download version?

This widget could not be displayed.

no, going from download version 3.12.3 to the latest verion of on-demand.

This widget could not be displayed.

No, you will need to perform an intermediate upgrade to 4.x first (preferably 4.4.5).

You should be able to generate an evaluation licence for yourself in https://my.atlassian.com for the 4.X instance. You can find the 4.4.X upgrade guide here.

Note that you cannot easily migrate specific JIRA projects to OnDemand. You'd want to import everything (all projects) in one go, evaluate it (but still using your original instance for all real work) and then re-import everything if/when you migrate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

220 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you