Global view for all open tickets for all users?

[Andrea Tam]

Hi there,

I was wondering if there is a global view (so not project specific) that displays on the dashboard, or even as a report that the admin can run, that shows the number of open tickets assigned to each user in the system?

Thanks!!

[Lauma Cīrule · Accepted solution]

Hi Andrea,

If you are still looking, you can check out eazyBI report creation plugin for JIRA.

See an example eazyBI report that shows open issues by assignee and status.

Kind regards,
Lauma

[Andrea Tam]

Lauma - this is exactly what i'm looking for. Thank you so much!!!

[Isaac_nl]

You can create a filter with some simple JQL like "resoltion is empty" and save that as "all open issues". You can use that filter in a gadget on a dashboard.

[Tarun Sapra]

Do you really need such a view, because in large jira installations with many many users, this would take ages to load in the dashboard. as system dashboards are good examples of global views. I would stick to customized filters with relevant results and use JQL for more fine grained results using pie charts for users & you can ofcourse have those pie charts on dashboard gadgets as well.