Global view for all open tickets for all users?

Hi there,

I was wondering if there is a global view (so not project specific) that displays on the dashboard, or even as a report that the admin can run, that shows the number of open tickets assigned to each user in the system?


3 answers

1 accepted

Hi Andrea,

If you are still looking, you can check out eazyBI report creation plugin for JIRA.

See an example eazyBI report that shows open issues by assignee and status.

Kind regards,

Lauma - this is exactly what i'm looking for. Thank you so much!!!

0 vote
Tarun Sapra Community Champion Mar 12, 2014

Do you really need such a view, because in large jira installations with many many users, this would take ages to load in the dashboard. as system dashboards are good examples of global views. I would stick to customized filters with relevant results and use JQL for more fine grained results using pie charts for users & you can ofcourse have those pie charts on dashboard gadgets as well.

You can create a filter with some simple JQL like "resoltion is empty" and save that as "all open issues". You can use that filter in a gadget on a dashboard.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

792 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you