We installed Glify for Jira and Confluence Cloud. After trial, we decided to keep it for Confluence and to disable it for Jira. After I disable it we still have this widget on Jira and have no idea how to remove it. Can you please help me?
It appears that this is something you will need to disable within the UPM of Jira in order to avoid this error. Do do this, login to your Cloud instance first, make sure you are on the Jira side of things.
Then go up to the Gear icon and select the add-ons. From there select the manage add-ons link. On this page you should then be able to either disable or uninstall the Gliffy plugin used for Jira as a means to fix this.
If you find this is not the case, could you please let me know the URL for your Cloud instance so I could take a closer look.
Glad to hear that helped. Since this solved the issue, could you please click the Accept Answer checkmark next to the number of votes this answer has?
This helps our system mark this issue as resolved and in turn it can help other users that might search on this same topic to find this post.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs