Installed the Gliffy plugin (com.gliffy.integration.jira) version 4.3 today as a trial onto a licensed instance of JIRA 6.3.1 running locally (standalone). The plugin indicates that all is well with the installation and the license, however we cannot create any kind of diagram in a JIRA issue.
Within the JIRA issue, the option to 'Add Gliffy Diagram' is present, and the initial screen to select the diagram type is presented, however (regardless of the selection), after selecting 'create', the next screen/page is completely gray. The top blue bar is visible though its links are useless, and the area where the diagram would be created is completely blank. Nothing to do or select, etc.
(1) restarted JIRA
(2) re-installed the Gliffy plugin
Any logs? (no information in catalina.out other than:
[atlassian.plugin.manager.PluginEnabler] Plugin 'com.gliffy.integration.jira' is now ENABLED
Browser: Chrome Version 40.0.2214.115 m on Win 7
Thanks for your assistance.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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