Give user access to email in tickets

I've gone in and setup LDAP and have successfully imported my users.  When i go in and configure my email and then click to test my email handler, it tells me that the users cannot create tickets.  They are both part of jira-users.  What am I doing wrong?

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Creating tickets requires a different permission in the project. Checkout Create Issues permission under

Check if the user has that permission.

Thank you for pointing that out Jobin.

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