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Give Jira Software access to an already existing Jira Users Edited


I'd like like to give acess to Jira Software Application to a user who doesn't have access to any Atlassian application. Please see below the concerned user:JIra Capture.PNG

2 answers

2 accepted

1 vote
Answer accepted

Hi @Julien M ,

You need to associate user to a specific group. Group that have access to JIRA are defined into Admin->Application->Application Access


Hope this helps,


@Fabio Racobaldo _Herzum_  , it perfectly worked ! thanks a lot. 

you're welcome @Julien M 

0 votes
Answer accepted
Olga Videc Community Leader Nov 22, 2019

Hello @Julien M

You need to add this user to a group that has application access, just like Fabio sad.

By default this group is jira-software-users, but you can check it under application access.

Go to settings -> user management -> groups -> find group and edit users.

This user will consume one of your software licenses, keep that in mind.

BR, Olga

Hello @Olga Videc , thanks for this complementary information. It perfectly address my point. 

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