Give Customers Ability to Edit Issue in JIRA Service Desk

We would like to give our customers the ability to edit and/or copy their previous requests in JIRA Service Desk.  Is there a way to accomplish this?

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Not without making them JIRA users really.

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Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

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