Github pull requests not shown

Using Github with JIRA Software 7.1.10 I'm currently observing the following problem: the Github account as well as the epositories are correctly linked and branches or commits are correctly shown in the development tools section within the issue view.

However, pull requests won't show up, even after full synching the corresponding repositories or even de- and reactivating them. There's no hint within the logs that would point at a problem regarding the DVCS connector. Anyone else experienced a behaviour like that?

Cheers,
Thorsten

3 answers

We just switched to a new Jira instance and now have the same problem as well.  It was working correctly with the old Jira and I'm using the same configuration on Github, so I assume the problem must be on the Jira side.  HAs anyone resolved this problem?

The only log entry that "might" relate to this, reads as follows:

[c.a.j.p.d.sync.impl.DefaultSynchronizer] Postponing post webhook synchronization. It will start after the running synchronization finishes.

We do have exact same issue. No root cause or solution just yet

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