Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.

[Rafael E. Santos]

Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.

[Nic Brough -Adaptavist- · Accepted solution]

You'll need to remove the broken data - my guess is that you were running the source JIRA with a MySQL backend.  See https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html for the easiest fix.

[Rafael E. Santos]

Thanks! I was able to resolve this issue.

[OPSA]

Rafael - did you use the instructions from Nic or did you resolve it some other way?

[Prakash]

Thanks @Nic Brough -Adaptavist- . The Atlassian KB was helpful.