It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
  • Community
  • Products
  • Jira
  • Questions
  • Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.

Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.

Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.

1 answer

1 accepted

2 votes
Answer accepted

You'll need to remove the broken data - my guess is that you were running the source JIRA with a MySQL backend.  See https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html for the easiest fix.

Thanks! I was able to resolve this issue.

Rafael - did you use the instructions from Nic or did you resolve it some other way?

 

Prakash I'm New Here Oct 09, 2019

Thanks @Nic Brough {Adaptavist} . The Atlassian KB was helpful.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

274 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you