Is it possible to change the workflow as :
Open -> In QA -> resolved (CLosed)
Basically i dont want the developers to click in Progress. Can i get rid of the in progress status?
I tried to creat a custom workflow which skips the in progress part and it doesnt seem to work . After open i cant do anything.
Well, it seems like you haven't configured the workflow correctly. Seems like you don't have any transitions configured after the open state.
Check the documentation:
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