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Getting "The reporter specified is not a user" error while importing CSV formatted data into JIRA


I@m getting the following error while importing data from spreadhseet (CSV format data) into JIRA server.




1 answer

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Answer accepted

This suggests that a user defined in one of the spreadsheet columns does not match the user defined within JIRA.

Check the usernames match between both and update the spreadsheet as needed.

Hi Steve,


Thanks. It's working fine.

I just replaced email id with username as per your suggestion.

No problem, glad to help - don't forget to accept the answer if you are happy with the outcome.

It also helped me thanks

I am also trying to upload from csv and getting the same error. The user is valid and the user name is correct. I even tried uploading with myself as reporter but get the same error.

Also, when I try to search for this reporter and myself, we both exist in Jira but cannot be found when trying to search with the user name (first initial.last name)

Like # people like this

Me too facing the same issue, any suggestions?

Like Christina Carr likes this

Same issue, no luck yet. I am not using email id

AustinJT I'm New Here Sep 15, 2022

Does anybody have a solution to this? The username is correct and I exist in Jira

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