• Community
  • Products
  • Jira
  • Questions
  • Getting "EOFException: SSL peer shut down incorrectly" when trying to test outoging smtp settings after updating SSL Cert

Getting "EOFException: SSL peer shut down incorrectly" when trying to test outoging smtp settings after updating SSL Cert

I have verified the certificate is working on the mail server and have verified that TLS is enabled and but when TLS is enabled on the SMTP Settings it gives the above error.

 

JIRA V6.3.13

 

Please help if you have seen this before.

2 answers

This widget could not be displayed.

I recently changed the SSL certificate on my mail server and am now getting this same error.  Did this ever get resolved?

This widget could not be displayed.

JIRA V7.1.0-OD-02-025

 

We recently changed our SSL on our exchange server and we get

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "SSL peer shut down incorrectly" Check out our troubleshooting docs for help resolving the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

66 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you