Getting error while closing ticket "Issue Type 8 is not a sub task but parent is specified"

We are getting error while closing an issue in JIRA:

"Issue Type 8 is not a sub task but parent is specified"

2 answers

0 votes

It sounds like you are doing this update via an import or external call, or you have a post-function that is trying to do something odd with it.

Could you tell us how you are doing this update?

Ahh, ok, I was afraid of that.  You have a broken issue, it's damaged in the index and probably in the database. 

First, try re-indexing the project, then run the "integrity checker" and fix any problems it finds.  Then try again and let us know.

Hi Nic,

We are getting the error like above screen shot.

We haven't done the changes via import or external call.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

299 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you