Hello,
When I use
Version1: #renderCustomField($!issue, 'customfield_10138')
in JETI template, I get The user fullname plus its avatar. What I need is to show the email address of the user in this custom field. How can I achieve this?
#renderCustomField($!issue, 'customfield_10138').emailAddress returns empty string plus ".emailAdress". I'm lost! :)
By the way $!issue.getCustomFieldValueAsObject('customfield_10138').displayName doesn't work either (it's empty).
Any help would be much appreciated!
So I got the answer from META-INF Service Desk:
On cloud, the method is slightly different: $!issue.getCustomFielValue("customfield_12345").getUserValue().email
Hope it saves others a few hours of headache! :)
hi, can you help me to initialize multiple fields on JETI Cloud?
This is the mail body:
I actually need to initialite this fields of this email body, i have created custom text fields for all of it:
Número de Incidente
INCS00000881245
Aplicativo
PAGR PORTAL DE LA AGR EN LA INTRASAT
I need to initialize Número de Incidente and Aplicativo
i use this regex for each configuration:
.*Número de Incidente(.*)
.Aplicativo(.*)
But nothing happend.
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