Getting an Error while adding Group in Jira 6.1

The error says "Error occurred adding group : grouptest-pm" . Please help.

Thanks and Regards,

Rohan

2 answers

Hi Rohan,

Did you check your logfiles? They might give you a clue as to what is happening.

Best regards,

Peter

Hi Peter,

The error in log is

2013-11-26 15:21:45,639 http-bio-8998-exec-9 ERROR jirasupport 921x28078x1 1sz9dxc 10.10.112.235 /secure/admin/user/GroupBrowser!add.jspa [action.admin.user.GroupBrowser] Error occurred adding group : onetest-dev
com.atlassian.crowd.exception.runtime.OperationFailedException: org.springframework.transaction.CannotCreateTransactionException: Could not create DirContext instance for transaction; nested exception is org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece

Not sure what exactly is the root cause for the error. Please help.

Thanks and Regards,

Rohan

Hi Rohan,

The error code 52e indicates that the credentials you are using to contact LDAP are invalid. See here for more info : http://www-01.ibm.com/support/docview.wss?uid=swg21290631

You will need to use different credentials for your JIRA instance.

Best regards,
Peter

Hi Peter,

I have logged in using admin account which is not authenticated using LDAP. But LDAP is configured in the instance to authenticate users from other domain. Not sure why the error.

Thanks and Regards,

Rohan

Hi Rohan,

I have the same error, did you found a solution for your problem?

Thanks and Regards.

Hi,

I am still unable to resolve the error. Group gets created but there is an error message being displayed after creation "Error occurred adding group : grouptest-pm"

Thanks and Regards,

Rohan

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