Getting a pre-commit hook error in Jira when including a valid issue ID

Hi. We're getting pre-commit hook errors today. While that option is turned on to require a valid Jira ID, we're using valid JIRA ids and still getting the error. Two of us have experienced this today, referencing two different Jira issue IDs and two different files we're trying to commit. The attached screenshot shows you what I'm seeing.

This problem is really worrisome; I don't want this to stand in the way of us committing code for releases which need to go out soon. Any help today would really be appreciated.

1 answer

You should contact your JIRA and/or Subversion server support team, not Atlassian.

Well, since we have the On Demand hosted solution, I thought Atlassian *was* my support team.

That said, the issue is not happening anymore.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,667 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you