Getting 'HTTP Status 404 - /jira/' error?

Hi,
I have downloaded the WAR,installed tomcat 6, created schema in MS SQL 2008.
Followed the steps in the both link http://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0
and http://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+SQL+Server+2008
Once I type the url http://localhost:8080/jira and getting HTTP status 404 error.
The error in browser is,
*HTTP Status 404 - /jira/*
*--------------------------------------------------------------------------------*
*type Status report*
*message /jira/*
*description The requested resource (/jira/) is not available.*
*--------------------------------------------------------------------------------*
*Apache Tomcat/6.0.0*
If I enter localhost:8080, I can able to see tomcat home page.
I can't see jira in the tomcat home page.
What ever link I click in the tomcat homepage am getting the same error.
Catlina log give below statement

Jan 20, 2011 1:12:23 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The Apache Tomcat Native library which allows optimal performance in production environments was
not found on the java.library.path: C:\Program Files (x86)\Apache Software Foundation\Tomcat
6.0\bin;.;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files
(x86)\Support
Tools\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program
Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL
Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files
(x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL
Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;
Jan 20, 2011 1:12:23 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
Jan 20, 2011 1:12:23 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 318 ms
Jan 20, 2011 1:12:23 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Jan 20, 2011 1:12:23 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.0
Jan 20, 2011 1:12:23 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Jan 20, 2011 1:12:23 PM org.apache.catalina.session.PersistentManagerBase start
SEVERE: No Store configured, persistence disabled
Jan 20, 2011 1:12:24 PM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
Jan 20, 2011 1:12:24 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:8009

 

Please do the needful, Thanks  You..

Regards,

Firoz Khan

 

1 answer

0 votes

Why are you reporting a log from 2011?  

That suggests that you've installed JIRA on a machine that had an old installation on, and reused the same place.  You've misconfigured it and it's failed to actually start JIRA, so it's not appending to the logs it found.

I'd suggest starting clean - install your new JIRA in an empty directory.

Thank you for the response. I got the same error in the new setup as well Jul 03, 2015 3:36:21 PM org.apache.tomcat.util.digester.Digester endElement WARNING: No rules found matching 'Server/Context/Resource'. Jul 03, 2015 3:36:21 PM org.apache.tomcat.util.digester.Digester endElement WARNING: No rules found matching 'Server/Context/Manager'. Jul 03, 2015 3:36:21 PM org.apache.tomcat.util.digester.Digester endElement WARNING: No rules found matching 'Server/Context'. Jul 03, 2015 3:36:21 PM org.apache.catalina.core.AprLifecycleListener init INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Tomcat 6.0\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;C:\Program Files\Java\jre7\bin;;. Jul 03, 2015 3:36:22 PM org.apache.coyote.http11.Http11Protocol init INFO: Initializing Coyote HTTP/1.1 on http-8080 Jul 03, 2015 3:36:22 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 1240 ms Jul 03, 2015 3:36:22 PM org.apache.catalina.core.StandardService start INFO: Starting service Catalina Jul 03, 2015 3:36:22 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/6.0.44 Jul 03, 2015 3:36:22 PM org.apache.catalina.startup.HostConfig deployDescriptor INFO: Deploying configuration descriptor manager.xml Jul 03, 2015 3:36:22 PM org.apache.catalina.startup.HostConfig deployWAR INFO: Deploying web application archive sample.war Jul 03, 2015 3:36:22 PM org.apache.catalina.startup.HostConfig deployDirectory INFO: Deploying web application directory docs Jul 03, 2015 3:36:22 PM org.apache.catalina.startup.HostConfig deployDirectory INFO: Deploying web application directory ROOT Jul 03, 2015 3:36:22 PM org.apache.coyote.http11.Http11Protocol start INFO: Starting Coyote HTTP/1.1 on http-8080 Jul 03, 2015 3:36:23 PM org.apache.jk.common.ChannelSocket init INFO: JK: ajp13 listening on /0.0.0.0:8009 Jul 03, 2015 3:36:23 PM org.apache.jk.server.JkMain start INFO: Jk running ID=0 time=0/32 config=null Jul 03, 2015 3:36:23 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 998 ms

What does the other log say (the important ones for startup are catalina.out and atlassian-jira.log)

The above statements are from the catalina log file. I am trying with jira archives, cann't see the jira application when i point to http://localhost:8080/manager/html/list ...

Yes, that log says that Tomcat has started up and tried to deploy the ROOT application, which is a start, but the question is what does the atlassian-jira.log say? That will contain the logs of JIRA starting up, and why it's failing. If there is no log at all, then you've not configured Tomcat to load JIRA at all!

No, they should cover it. What does the log file say?

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