Getting Error while creating applink

Sonali Gosewade August 10, 2022

Getting Error while creating applink. It says 

"There is no application type 'unknown' installed." I am facing this error after running cleanup queries on the jira aws instance.
errorapplink.PNG

2 answers

0 votes
Sonali Gosewade August 10, 2022

Cleanup queries are part of data refresh activity as suggested by JIRA

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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August 10, 2022

What do you mean by "cleanup queries"?  I'm scared that you might be destroying your Jira system by writing to the database...

The short answer here is that you need to put in a valid base URL for the Jira system 

Sonali Gosewade August 10, 2022

I am adding a valid base URL for the Jira system

Sonali Gosewade August 10, 2022

It works for other aws inatances but in this one I am getting this error

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2022

That suggests that you might have damaged your database with SQL, or you are entering a URL that is not running a Jira, or you can't reach it from this server.

Sonali Gosewade August 12, 2022

is there any way we can resolve this? the URL is correct though

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 12, 2022

Have you been messing with the database with SQL?

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