Getting Could not create necessary subdirectory 'plugins/.bundled-plugins' of jira.home. error


I am trying to migrate from one JIRA server to another, where in the version I am trying is on 4.3.4

I am configuring new server with version 4.3.4 & want to move the data from old server to new one.

after that want to upgrade the new server to latest jira.

While installing & starting JIRA service on new server I am getting following error.

"Could not create necessary subdirectory 'plugins/.bundled-plugins' of jira.home"

Can some one help me please...


1 answer

Your JIRA_HOME folder is probably not owned by the user that is running the JIRA process.  Check folder permissions on JIRA_HOME and JIRA_HOME/plugins ?

Check your JIRA_HOME defined in bin/ etc, is also a valid path?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,464 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you