Getting Could not create necessary subdirectory 'plugins/.bundled-plugins' of jira.home. error

Hi,

I am trying to migrate from one JIRA server to another, where in the version I am trying is on 4.3.4

I am configuring new server with version 4.3.4 & want to move the data from old server to new one.

after that want to upgrade the new server to latest jira.

While installing & starting JIRA service on new server I am getting following error.

"Could not create necessary subdirectory 'plugins/.bundled-plugins' of jira.home"

Can some one help me please...

-Sunil

1 answer

Your JIRA_HOME folder is probably not owned by the user that is running the JIRA process.  Check folder permissions on JIRA_HOME and JIRA_HOME/plugins ?

Check your JIRA_HOME defined in bin/setenv.sh etc, is also a valid path?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,335 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot