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Get error to view all board.

We get error to view all board.


2019-09-11 11:37:51,518 https-jsse-nio-8443-exec-50 ERROR ncetinkaya 697x5577088x1 p006nl /rest/greenhopper/1.0/rapidviews/viewsData [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null
at (
at com.atlassian.greenhopper.web.rapid.view.RapidViewListHelper.buildListEntry(
at com.atlassian.greenhopper.web.rapid.view.RapidViewListHelper.buildListModel(
at com.atlassian.greenhopper.web.rapid.view.RapidViewListHelper.buildListAndConfigModel(
at com.atlassian.greenhopper.web.rapid.view.RapidViewListResource$
at com.atlassian.greenhopper.web.rapid.view.RapidViewListResource$
at com.atlassian.greenhopper.web.util.RestCall.response(
at com.atlassian.greenhopper.web.AbstractResource.createResponse(
at com.atlassian.greenhopper.web.AbstractResource.response(
at com.atlassian.greenhopper.web.rapid.view.RapidViewListResource.getViewsAndConfigModel(
... 2 filtered
at java.lang.reflect.Method.invoke(
... 19 filtered
... 1 filtered
... 41 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(
... 53 filtered
... 1 filtered
... 16 filtered
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(
... 24 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$
at org.apache.tomcat.util.threads.TaskThread$


1 answer


Please follow the steps in this jira issue > alternate workaround.

Issues on my end were resolved using these steps:

1. Use the following SQL query to find the group which is added as Board Administrator but not available in cwd_group.

select distinct ba."KEY" from "AO_60DB71_BOARDADMINS" ba where ba."TYPE" = 'GROUP' and ba."KEY" not in (select group_name from cwd_group where directory_id in (select id from cwd_directory where active = 1)); 

2. Use the following SQL query to identify the boards that the group has been added to as a Board Adminstrator:

select "NAME", "ID"  from "AO_60DB71_RAPIDVIEW" WHERE "ID" IN (select "RAPID_VIEW_ID" from "AO_60DB71_BOARDADMINS" WHERE "KEY" = '<groupnamefromquery1');  

3. Navigate to http:/<Your JIRA's URL>/secure/RapidView.jspa?rapidView=<rapid_view_id from query2>&tab=filter 

4. Hover over 'Administrators' 

5. Click to edit > Remove the culprit group




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