Gerrit Plugin Tab Disappeared After Server Move / Jira Upgrade

[Tony Gosselin]

Hello!

We recently migrated our Jira instance to a new server (via XML export / moving contents of jira_home to a new server running the same version of JIRA, 6.3.6).  Then, we immediately upgraded to JIRA 6.4.2.  About a day later (not everyone uses this plugin as part of their workflow), with everything else running fine, we noticed that the Gerrit plugin button / tab not showing up on the issue view.  The plugin still existing under Add-Ins in the administration area, though.

We've confirmed the new box can reach the Gerrit server (via both HTTPS and SSH), and we're not seeing any gerrit-plugin-related errors in the application logs.  What should our next troubleshooting steps be?  Re-install the plugin?  Is there another log file we should look at?

Thanks!

Tony

[Tony Gosselin · Accepted solution]

We figured this out, but just in case anyone else has the same issue: re-uploading the key restored functionality for us.  I'm guessing we reset file permissions on the old key when it was imported from the other server, and re-uploading was the way to "fix" these permissions.