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Generate New License Key

We are building a new server for the Jira application and want to migrate Jira off the old server and on to the new server. The old Server ID is BB2B-1RK2-YKUE-0VTG and the new Server ID is BE4V-WYH4-60I9-B2BW. The person that deals with licenses at our institution tried to re-generate the license key by changing the Server ID, but the license key didn't change and she didn't see a way to re-generate it. Can you please help us re-generate a new license key for the new Jira server.

Her name is Mary Toll

Email: mtoll@nd.edu

Thank you,

Bruce Stump

Application Engineer

University of Notre Dame

bstump@nd.edu

574.631.7300

1 answer

1 accepted

0 votes
Answer accepted

If you do a full system import Im pretty sure it will retain the old serverID, you should be able to test this on a local install.

https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server

Failing that, just log a support call with Atlassian (http://support.atlassian.com) I'm sure they will help out.

This issue can be closed, it has been resolved.

Thank you,

Bruce

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