Gantt chart stuck at loading

The gantt chart was working, but when I tried to use an agile board, it no longer works and is stuck at loading.

There is an error message in the javascript console

Uncaught TypeError: Cannot read property 'epicColor' of null

It is at line 40 of de.polscheit.jira.plugins.gantt:gantt-resources3.js.

Is there a way to reset the gantt chart back to the default?


1 answer

1 accepted

0 votes
Accepted answer

Hi Paul,

you can click on the button "clear" on the bottom of "configure look & feel" to reset all custom colors back to the default.

Alternatively, please download my pre-v3.1 from my server at having fixed that problem you have described above.

If you open the help menu item (question mark) on the top right of the Gantt-Chart, you will find a menu item called "Support Request". Click on that to write an email to me having automatically filled out necessary data like used versions etc. A new JIRA isssue will be automatically created by your email and you will get a response to complete/confirm your account on my JIRA. So, you can see the status of your requests and can ask for new features etc.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,093 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you