Gadgets show up blank

Sandhya Sankaran November 12, 2019

I am trying to create a JIRA dashboard.  While i try to add gadgets like sumup or heatmap the gadget appears blank and doesn't load the details to attach filterScreen Shot 2019-11-12 at 4.01.12 PM.png

3 answers

0 votes
alexandra.martin March 1, 2021

Hi, @Sandhya Sankaran -- I'm experiencing this same issue. Did you ever find a resolution? Thanks!

0 votes
Jack Brickey
Community Leader
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November 12, 2019

Atlassian Cloud was experiencing issues this morning so that is one possibility. Other things to try:

  • a different browser
  • create a new dashboard to see if that one works
Sandhya Sankaran November 12, 2019

Even in new dashboard - the first time addition of sumup and heatmap comes blank there is no option to select filter

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 12, 2019

did you try a different browser?

Sandhya Sankaran November 12, 2019

Same is the case with Safari too

0 votes
Vickey Palzor Lepcha
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November 12, 2019

While you try to load next time or refresh the gadgets - check the logfile and look for error message during that time when it loads for a new data

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