GH Board filter not working

I edited the filter on an existing GH board to screen out a new Issue type, but when I save and return to the Board, these new issues still displaying.

I've saved and refreshed screens... still displaying. Any thoughts?

2 answers

1 accepted

I found the answer...

To have edits saved to an existing filter, you must log in under the same ID you used to create the filter. It is unfortunate that Jira lets you make changes but does not throw errr/advisory prompt to let you know that you can only save to a new filter, not save edits to an xiting filter.

Thanks for the feedback. Jobin.

0 votes

Are you sure you are saving the same filter or are you saving it as a new filter by any chance? Can you verify unde board configuration that the filter query is as expected?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,138 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot