Fully custom URLs

Amit Golan October 21, 2016

Will we be able to have a fully custom URL with our own domain name?

e.g. support.ourcompany.com/servicedesk/customer...

instead of ourcompany.atlassian.com/servicedesk/customer...

Thanks

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Nic Brough -Adaptavist-
Community Leader
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October 21, 2016

No, Cloud does not (yet) let you define a custom domain.

Milo Test
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October 21, 2016

That's one of the benefits to using Server.

Jacques Papper January 18, 2017

This can be a show stopper to adoption of the Cloud solution !

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 18, 2017

It's not a problem for most Cloud users, but it would be nice to have.

David Torres March 11, 2017

You can always create a URL redirect like http://support.OurCompany.com redirects to https://support.ourcompany.com/servicedesk/customer.  Some domain registrars, like GoDaddy, allow domain masking as well. 

Gopinath July 30, 2019

Is there any update on this issue recently?

Like AS likes this

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