Will we be able to have a fully custom URL with our own domain name?
e.g. support.ourcompany.com/servicedesk/customer...
instead of ourcompany.atlassian.com/servicedesk/customer...
Thanks
No, Cloud does not (yet) let you define a custom domain.
That's one of the benefits to using Server.
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This can be a show stopper to adoption of the Cloud solution !
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It's not a problem for most Cloud users, but it would be nice to have.
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You can always create a URL redirect like http://support.OurCompany.com redirects to https://support.ourcompany.com/servicedesk/customer. Some domain registrars, like GoDaddy, allow domain masking as well.
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