Fully custom URLs

Will we be able to have a fully custom URL with our own domain name?

e.g. support.ourcompany.com/servicedesk/customer...

instead of ourcompany.atlassian.com/servicedesk/customer...


1 answer

1 accepted

1 vote

No, Cloud does not (yet) let you define a custom domain.

That's one of the benefits to using Server.

This can be a show stopper to adoption of the Cloud solution !

It's not a problem for most Cloud users, but it would be nice to have.

You can always create a URL redirect like http://support.OurCompany.com redirects to https://support.ourcompany.com/servicedesk/customer.  Some domain registrars, like GoDaddy, allow domain masking as well. 

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