Followed the below URL :
and configured the SPF and DKIM records in our domain settings. The from Email is stil "firstname.lastname@example.org" in the reply going to the customer. Where as it should be "email@example.com" which we have already added in our service desk project.
Also, the domain and SPF, DKIM record verfification was successful as per the method given in the URL.
Please suggest what steps should I take?
Since this is something the Cloud team will need to review I created a ticket for you that you'll be able to find at JST-358179.
A Support Engineer will be with you shortly. Once they resolve the issue let us know the outcome.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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