Free trial works great. Paid version complains - wrong JIRA.

Free trial plugin for multiprojectversioncreator worked great. But we bought a licensed copy and now it says that our version of jira isn't supported. we didn't make any changes to jira. What can we do to be able to use this plugin?

1 answer

It sounds like one of two things happened. If you needed to provide an SEN number and the company name that Jira is licensed to, you need to be sure and provide everything exactly as it is in Jira. I usually do a copy & paste to make sure I get it right. The other option is that the plugin vendor sent you the wrong license key. Either way, you'll need to work with them to get it sorted out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,108 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you