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Free trial works great. Paid version complains - wrong JIRA.

LizaK Apr 18, 2014

Free trial plugin for multiprojectversioncreator worked great. But we bought a licensed copy and now it says that our version of jira isn't supported. we didn't make any changes to jira. What can we do to be able to use this plugin?

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0 votes
Dave Theodore [Coyote Creek Consulting] Community Leader Apr 18, 2014

It sounds like one of two things happened. If you needed to provide an SEN number and the company name that Jira is licensed to, you need to be sure and provide everything exactly as it is in Jira. I usually do a copy & paste to make sure I get it right. The other option is that the plugin vendor sent you the wrong license key. Either way, you'll need to work with them to get it sorted out.

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