I have Jira running on 18.104.22.168:8080 (example) but I don't want use this for communication.
I made a subdomain (jira.companyname.com) and I can forward it to the IP above, using Plesk.
However, I cannot add the port 8080.
The server is dedicated and hosting around 30 websites. I installed Jira logged in through remote desktop on the windows server and it is installed in c:\atlassian. Therefore I cannot point a subdomain to a 'ftp' folder like DOMAIN.com/jira.
Or you could simply install apache on the maching running jira an create the following virtual host:
<VirtualHost *:80> ServerName jira.companyname.com RedirectPermanent / http://22.214.171.124:8080/ </VirtualHost>
That's how we did it...
To resolve this issue you should install a proxy in front of the instance to redirect the traffic to Tomcat. You can do this by following the instructions in this document: https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache
All the best,
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