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Forcing a comment on flag Edited

Is there a way to configure Jira so that someone must create a comment when flagging an issue?

1 answer

1 accepted

1 vote
Answer accepted

Hello Susan,

Welcome to Atlassian Community!

Currently, it's not possible to set a comment as required when flagging or unflagging an issue. We have a feature request suggesting the implementation of this ability:

Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

I recognise the intention behind this but it won’t stop people from putting a blank space and clicking submit, because technically it’s a comment.

 

There is an education piece to be had with the people who are adding the flags and getting them to understand the importance of context along side the content.

 

Content is is the flag, context is the comment.

@Scott Mann Definitely a learning opportunity, but if someone saves a blank comment it's pretty telling that they purposefully circumvented the process, which is a bigger issue, rather than simply forgetting a comment when they flag an issue which happens a lot. 

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