Our customers are creating issues with incorrect issue types, because the system is providing a default value on creation (apparently the last issue type they used?), which they do not change. Should be simple right? Apparently not simple enough. We've got bugs as new features, and new features as tasks.
We would like the ability for the issue type to be empty, or none to start, and force them to pick an issue type before they can finish creating the issue.
Any ideas on how to accomplish that?
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