Force assign issues from email to reporter

I have set up a couple of email aliases linked to a mail handler in JIRA. Each of the aliases is assigned a default reporter. That works fine if the sender email address is unknown. However if the sender email is registered to a known user then that user is set as the reporter.

I would like to disable that behaviour for these mail handlers. Ie. always assign to the default reporter. Is that possible?

1 answer

JEMH can do that. There is a Profile > Security > Default reporter overides derived checkbox.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

45 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you