Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Force Log Work - Next gen service desk project

HI there, 

Is there a way to force users to log work in next gen cloud projects. We keep completing tickets without tracking the time worked and it is very frustrating. 

2 answers

0 votes

Hi @Emma O'Flynn

Jira has always been quite liberal regarding forcing people to fill out fields.

As far as I know, it's not possible.

Hopefully someone will correct me.

I also don't know the way of forcing people to log time in Next-Gen. 

However, you might want to try automatic time tracking provided by Clockwork apps (free or paid) delivered by my team. 
This way time is tracked automatically based on issue status, assignee and number of working hours per day. 

Cheers,
Jack

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you