Forbidden Error - 403

When i tried to retrieve the Test Cycles created in Jira through Zephyr for Jira REST api call , it is giving me an empty array {} . How to make use of Zephyr for jira REST api ? Is there any configurations to be done to solve the issue or we need to Upgrade the current version of Jira and Zephyr for Jira add-on ??

1 answer

Hello MohammedKamil,

When you are trying to fetch the Test Cycles, you have to pre authenticate JIRA so that the JIRA allows the API to get the data you are fetching.

Please check if you are autheticating JIRA before you fire the API call to fetch the Test Cycles. Also you have to cross check that you have necessary permissions to access the data in JIRA.

Please go through the online Documentaion avaialble for complete API description by accessing the link

Also access the below link for some sample scripts.

It is not mandatory to upgrade Zephyr add-on if you are using version 2.x

Thank You.

Swapna Kumar Vemula

Hi Swapna Kumar Vemula,

Yeah i did Basic Aythentication, but still when i used the api's of, i am not getting any output , it is still returning me an empty array . But when i use the Jira REST api ,, i can able to retrieve or post any operations , but i am not getting the same , when i do with Zephyr With Jira api . Any idea ??

Thank You.

Mohammed Kamil

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