Fonts not showing up correctly in Firefox

SBK
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April 14, 2023

Some letters, e.g lowercase letter 'c' doesn't show up properly in JIRA on Firefox (see screenshot for words "currently" and "guiEncDict") below. It fuses with letter in front of it.

I inspected the code on the page and it says it's using Segoe UI font, which I have. I also saw another community answer say I have to install Noto Sans. I installed that as well. But that doesn't seem to have solved the issue. Any other things I could try?

Screenshot16-45-26.png

I also wanted to add that after saving the above issue description, only "currently" word has the issue. You can see that even "en" in "encounters" word also is weird, and so is "ew" in "view".

Screenshot16-53-46.png

4 answers

0 votes
Dennis Stengele
Contributor
September 18, 2024

For me this was solved by removing Segoe UI from this setting in about:config:

gfx.font_rendering.cleartype_params.force_gdi_classic_for_families

This causes the font to be rendered like most other fonts instead of using classic ClearType.

See https://old.reddit.com/r/firefox/comments/gn8jf9/just_installed_firefox_twitter_font_looks/fr8ap1r/.

0 votes
Bernard Fok
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May 8, 2024

Hi, I've encountered this issue too. It seems Firefox renders text with negative letter-spacing and smaller font-size differently.

https://jsfiddle.net/06ae5dvz/

jira_font_firefox_vs_edge.png

Pressing Ctrl++ offers a temporary workaround by zooming in and increasing the font size slightly.

0 votes
Brant Schroeder
Community Leader
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August 7, 2023

@SBK Welcome to the Atlassian community

Were you able to get this resolved?

sandeepkbhat
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August 7, 2023

No not really. Just got used to using Jira on Brave (Chromium based browser). Would still love for this to get fixed in Firefox. 

Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2023

@sandeepkbhat In firefox do you have any addons running?

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