Hello,
When I`m moving issue from status "In Progress" to "Resolved" or from "Resolved" to "Closed", field Fix Version is being cleared. I`m using "Agile Simplified Workflow Scheme" with small modifications (some steps and transitions added). I have checked:
On the resolve issue screen, field Fix Version has data, but after clicking "Resolve", field is cleared. In issue history is information, that I have changed status and fix version at the same history entry.
Anyone has any suggestions?
Regards,
Cezary
Hi,
We have found a couse. One of plugins, probably Big Picture made this change. If affected issues, where FixVersion date was exceeded. Plugin was restarted and problem does not apeears any more.
In Script Runner we do not have any scripts related to this field. Anyway, thanks for your help.
Regards,
Cezary
Hi,
Thanks for quick sugesstions.
About Resolve Transition:
About Listeners:
Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener), Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
Any ideas?
Regards.
Cezary
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Perfect detail. It rules out everything I was thinking might be a problem :-( The only other thing I can think of is that someone has implemented some javascript (yuck) that clears it out before the commit is complete. Is that a possibility? As you have the script-runner, could you check to see if it has any "behaviours" defined that might affect fix-version?
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Check the resolve transition - what post functions do you currently have on it?
Secondly, do you have any listeners defined?
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