Find idle/inactive users in jira 4.1.2


We need to find the number of users in JIRA 4.1.2 who are not connected to any issue and only belong to group "jira-users". Later we will delete these users to reduce the number of users.

Please suggest a efficient method to achieve this.

Thank You!

2 answers

1 accepted

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Hey Alok!

I came up with some queries for the JIRA database that can help you on that. See below:


	m.user_name AS "Username",
 	(count(distinct + count(distinct a.sink_node_id) + count(distinct + count(distinct AS "Activity Count"
	membershipbase m
 	FULL OUTER JOIN changegroup c ON = m.user_name
   	FULL OUTER JOIN worklog w ON = m.user_name
   	FULL OUTER JOIN userassociation a ON a.source_name = m.user_name
	FULL OUTER JOIN jiraaction j ON = m.user_name
	m.group_name IN ('jira-users')
GROUP BY m.user_name

Considers how many of the following activities the user has performed:

  • Changes to issues (edits to any field and workflow transitions) > changegroup
  • Work logs > worklog
  • Votes and watches > userassociation
  • Comments > jiraaction


	m.user_name AS "Username",
	count( AS "Issues Assigned"
	membershipbase m
	JOIN jiraissue i ON i.assignee = m.user_name
	m.group_name IN ('jira-users')
GROUP BY m.user_name

Counts how many issues were assigned to that user.

warning Be aware that those queries were designed for a PostgreSQL database and may need syntax changes in order to be used on other database types.



Hi Joao, Thank you so much for the response....It's quite helpful. One more query, We have logon info(login records), which is displayed in user browser(Jira 4.1.2) that can be used to estimate user's involvement? So can you suggest where to look for this login records in DB if they are not encrypted. I have seen many users with no login records on user browser. Appreciate your help!

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Chris Fuller Atlassian Team Feb 10, 2015

"not connected to any issue" That's a very nebulous requirement. 4.1.2 is before my time, and it also seems to be before change history was recorded, so this makes things a little bit simpler. However, it did already have user custom fields. Do those count? Do comments? Do worklogs? Do mentions?

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