Find custom field with given ID

Hi, 

I created a staging server from a SQL dump of my production server. 

On staging server, I see this warning: 2014-10-02 15:10:32,641 http-bio-8080-exec-14 INFO avaishnav 910x56110x1 ksrama 10.201.89.189 /rest/configuration-manager/1.0/snapshots [fields.layout.field.AbstractFieldLayoutManager] Field layout contains non-orderable field with id 'customfield_16550'.

How do I go about finding which custom field is that? 

When I go to a custom field's edit screen on production and change the ID in the URL to 16500; I get this error:

Oops - an error has occurred

Please use your browser to go back and try again.
Any idea how to go about fixing this? 

2 answers

1 accepted

1 vote

This usually happens when you've installed a plugin that provides a custom field type, created a field of that type, then removed the plugin without deleting the field first.  JIRA has a reference to a field, but can't find the code to support it because you've removed it.

There's no easy fix.  Start with "select * from customfield where id = 16500" and see what that says, you should at least be able to work out what type of field it was.

Hey Nic, 

I found the field - it's from the com.tempoplugin.tempo-teams:team.customfield. 

I am looking in the default field configuration but I don't see this field. I don't know which field configuration is throwing this warning. I guess I will get in touch with the Tempo guys to figure out how to go about fixing this warning. 

Thank you Nic, that was very helpful - good first step. 

Ah. You may well need to re-install the plugin, delete the field and then remove the plugin. This is because JIRA can't get a handle on fields that it can't find the code for. Because there's no code, it doesn't know what to do with the field for a lot of things, including delete.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

728 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you