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Filters subscription issue

Vinutha Vasan Feb 23, 2014

Hi All,

Few of our users are recivieng filters results mail from one of our jira filter "Verification:Overdue". I checked in JIRA there are no subscription as such but still they are getting mails.

Filter details are as below,

Filter: Verification:Overdue (34 issues)

Verification Tasks, Bugs and other Issues that are Overdue
Subscriber: duke.zenko

What should be the possible root cause to trigger mail even though there are no subscriptions to the filter.

Thanks,

Vinutha

1 answer

0 votes
Jobin Kuruvilla [Go2Group] Community Leader Feb 23, 2014

1. Make sure you do not have a subscription set for that filter by looking in the database

2. Make sure there isn't any test server which sends these mails (have seen that too ;))

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