Filters might break

Hi

We want to update the priority names in our JIRA instance , but we are worried that any filters saved with old priority names might break. Moreover, if the filters are not shared with everyone, then it makes my job even difficult to assess the impact of my change.

What are my options to avoid this.

What about Updating the database table searchrequest with the new priority names. Is it recommended? Will my support be void if i make this change?

Any other option i have?

Rahul

 

1 answer

1 accepted

We tend to avoid direct database manipulation, but it seems to be one of the cases that update the database is the only option. I find it hard to believe that support will be denied to you for doing this, I think that the only recommendation is to be careful, create a database backup and test the modifications in a test environment before executing the operation in production.

Cheers

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

213 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you