Filtering based on the reason for resolution

Tracy Miller November 2, 2020

I would like to be able to filter out a specific reason for why an issue is resolved but cannot figure out the JQL.  If I have the following JQL, where do I add the term to get only the reason I want in resolution?

project in (BLE93100, BLE93960, BLE88030, BLE96330, BLE97870, BLE88880, BLE92040, BLE91050, BLE83110, BLE97060, CLE12690, BLE44100, BLE65380, BLE84500, BLE70640, BLE99680, BLE89920, BLE87680, BLE66900, BLE89600, CRL10380, BLE89000, BLE86390, BLE86830, CLE13190, BLE85970, BLE96970) AND issuetype = Defect ORDER BY resolution ASC, priority DESC, created DESC

2 answers

2 accepted

2 votes
Answer accepted
Flavien Gache
Community Leader
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November 2, 2020

Hi Tracy.

That would be :

project in (BLE93100, BLE93960, BLE88030, BLE96330, BLE97870, BLE88880, BLE92040, BLE91050, BLE83110, BLE97060, CLE12690, BLE44100, BLE65380, BLE84500, BLE70640, BLE99680, BLE89920, BLE87680, BLE66900, BLE89600, CRL10380, BLE89000, BLE86390, BLE86830, CLE13190, BLE85970, BLE96970) AND issuetype = Defect AND Resolution = Done ORDER BY resolution ASC, priority DESC, created DESC

(that is to say if you want to see all the tickets that have the resolution Done, you can replace it however you want)

I think that should do it, tell me if you succeeded. ;)

Tracy Miller November 4, 2020

Yes!! Thank you that worked.

Like Flavien Gache likes this
Flavien Gache
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 5, 2020

Great ;) Could you please accept my answer so that if other people have a similar request they could find it more easily ?

Thanks in advance.

0 votes
Answer accepted
Ravi Sagar _Sparxsys_
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November 2, 2020

Hi @Tracy Miller 

May be something like this?

project in (BLE93100, BLE93960, BLE88030, BLE96330, BLE97870, BLE88880, BLE92040, BLE91050, BLE83110, BLE97060, CLE12690, BLE44100, BLE65380, BLE84500, BLE70640, BLE99680, BLE89920, BLE87680, BLE66900, BLE89600, CRL10380, BLE89000, BLE86390, BLE86830, CLE13190, BLE85970, BLE96970) AND issuetype = Defect AND resolution = "Fixed" ORDER BY resolution ASC, priority DESC, created DESC

I hope it helps.

Ravi 

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